| General Information |
Call DEP 24 hours a day, 7 days a week:
 |
- In any borough of New York City, dial 311.
- Outside of New York City, please call (212) NEW YORK (639-9675).
- TTY Services are available by calling (212) 504-4115.
- Visit 311 Online.
|
| Write to DEP: |
Department of Environmental Protection
Customer Service Center
59-17 Junction Boulevard, 13th Floor
Flushing, NY 11373 |
| Email the Commissioner |
Send an email to the Commissioner |
| For former employees who want to remain involved in DEP’s activities: |
DEP Alumni Association
Email: alumni@dep.nyc.gov |
| Subscribe to email updates on a range of environmental-related topics from DEP. |
 Sign up for email Updates |
| Customer Services |
| For water and sewer billing inquiries and dispute resolution process: |
Visit the Customer Service Page
(718) 595-7000 |
| Assistance for all property owners facing the lien sale with unpaid water and sewer charges: |
Email: ombuds@dep.nyc.gov
Call: (718) 595-OMBU |
| Email to customer service |
Email Customer Service |
| Other Services |
| To report water quality conditions in the watershed areas, 24 hours a day: |
Call (888) H2O-SHED (426-7433)
(a toll-free call) |
| To make a Freedom of Information Law (FOIL) request: |
Please fill out the Application for Records (PDF), and mail it to:
FOIL Records Access Officer
Department of Environmental Protection
59-17 Junction Boulevard, 19th Floor
Flushing, NY 11373
(Please be as specific as possible in describing the records in which you are interested. The cost for duplication of records requested under FOIL is 25¢ per page.) |
