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Contact Us

General Information
Call DEP 24 hours a day, 7 days a week
Click here for 311 information 
  • In any borough of New York City, dial 311.
  • Outside of New York City, please call (212) NEW YORK (639-9675).
  • TTY Services are available by calling (212) 504-4115.
  • Visit 311 Online.
Write to DEP Department of Environmental Protection
Customer Service Center
59-17 Junction Boulevard, 13th Floor
Flushing, NY 11373
Email the Commissioner Send an email to the Commissioner
For former employees who want to remain involved in DEP’s activities DEP Alumni Association
Subscribe to email updates on a range of environmental-related topics from DEP Sign up for Email UpdatesSign up for email Updates
Customer Services
For water and sewer billing inquiries and dispute resolution process Visit the Customer Service Page
(718) 595-7000
Assistance for all property owners facing the lien sale with unpaid water and sewer charges Email:
Call: (718) 595-OMBU
Email to customer service Email Customer Service
Other Services
To report water quality conditions in the watershed areas, 24 hours a day: Call (888) H2O-SHED (426-7433)
(a toll-free call)
To make a Freedom of Information Law (FOIL) request

Application for Records Under FOIL

Application for Records Under FOIL

Contact the New York City Department of Investigation

Contact DOI