Applicants for Paper-and-Pencil Multiple-Choice, Oral, Practical, or Essay Tests are usually mailed an Exam Admission Notice within two to three months from the end of the filing period. This notice provides the date, time and location where you will take the test. Review this information carefully, check that your exam application information is correct and note the test date and time.
Note: If you do not receive your admission notice by four days prior to the exam date, visit the Exam Support Group at 1 Centre Street, 14th floor Room 1448, New York, NY 10007 to obtain a duplicate admission notice.
Applicants for Education and Experience (E&E) Tests will be sent an "acknowledgement receipt" approximately ninety (90) days after the end of the filing period if no test date is posted in the Notice of Examination. If you complete your application online, you must also complete the Education and Experience Test online prior to the end of the filing period.
Some E&E tests are offered online through our Online Education & Experience test system (OLEE) on the Online Application System (OASys). When applying for an OLEE exam, you will complete your E&E exam online and receive a tentative rating immediately upon submitting the online E&E exam. You will also receive email notifications relating to your ratings. Refer to the Notice of Examination to learn if your exam is rated using OLEE.
Note: If you do not receive your acknowledgement receipt, write to the DCAS Exam Support Group at 1 Centre Street, 14th Floor, New York, NY 10007. If you complete an E&E exam using OLEE, you will not receive an acknowledgement receipt, but will receive notifications via email from the OASys system instead.
On the Day of a Scheduled Paper-and-Pencil Test
Please report to your exam site at the designated call time and bring your Exam Admission Notice and a number 2 pencil if your exam will not be administered on a computer. You will be given a maximum time limit and will not be permitted to leave the testing area until you are fingerprinted.
On the Day of a Computer-Based Test
Appear at the CTAC testing location on one of the test dates listed on the DCAS website and Monthly Application Schedule and arrive at least one half-hour earlier than the scheduled test session you wish to attend. If applicable, bring your resume for completing the application online, a credit, debit, gift (with a major credit card logo) card, a money order for exam fee payment, and/or documentation of fee waiver eligibility.
Change of Mailing or E-mail Address
In order for you to receive communications from DCAS regarding your exam, it is important that you keep your contact address up to date. If you change your address after filing for an exam, you must notify the Exam Support Group in one of the following ways:
- Call the Interactive Voice Response (IVR) number 24/7 (212-669-1357) for instructions on how to receive a faxed copy of the change of address form.
- Call the Exam Support Group Monday through Friday between 9:00 AM and 5:00 PM (212-669-7240) to acquire a DCAS fax number to fax the old/new address information.
- Visit the Customer Service window at 1 Centre Street, Room 1448 South, Monday through Friday 9:00 AM-5:00 PM or visit one of the Computer-based Testing & Applications Centers at 2 Lafayette Street, 17th Floor in lower Manhattan or 210 Joralemon Street, 4th Floor in downtown Brooklyn, Monday through Saturday 9:00 AM-5:00 PM to complete a change of address form.
If you change your address after an eligible list has been published or established, you must update your address with the DCAS Certification Unit, 21st floor, New York, NY 10007. If you fail to update your address, you may miss an opportunity for appointment from the list.