Management Academy Class of 2012

Reginald J. Baron is Director of Mobile Sales in the Customer Relations Division of MTA New York City Transit.  He began his career with Transit in 1994 as a Customer Service Agent/Mailroom Attendant.  Reginald rose quickly through the ranks and was instrumental in the launching of the Mobile Sales program; an outreach unit of the MTA that assists senior citizens and people with disabilities in obtaining the MTA Reduced-Fare MetroCard.  He holds a degree in Business Management with a concentration in Marketing and Public Relations from Daniel Webster College, and a Masters degree in Human Resource Management and Labor Relations from New York Institute of Technology.  In 2000, Reginald also received the MTA New York City Transit Managerial Achievement Award. 



Jeremy Barrick is the Deputy Chief of Forestry, Horticulture and Natural Resources for the Department of Parks & Recreation (Parks) where he assists in the oversight of the Citywide Street Tree Planting, Mature Tree Care, Horticulture, and Parks Green Infrastructure programs. Jeremy first joined Parks in 2004 and his past experience includes tree protection, preservation for new park construction and urban forest management operations for various municipalities.  He also served as a consulting arborist while working in the private sector.  Jeremy is an ISA Board Certified Master Arborist with a degree in Urban & Community Forestry from the University of Minnesota.


LaToneya Burwell is the Deputy Director of Customer Service at the Department of Buildings (DOB). In this role, LaToneya develops and facilitates DOB’s mandatory Customer Service Training Program. These training programs include Executive Order 115 and 120 protocols, as well as trainings that support DOB’s unique customer service values.  LaToneya works with the Director of Customer Services, and the Customer Service Team, to standardize customer service operations throughout the agency’s nine Department Offices.  Additionally, she oversees the Department’s Call Center Team which receive and process incoming customer telephone calls regarding inspection appointments, notifications and general inquires. LaToneya holds a Bachelor of Arts degree in Political Science and Media Studies and a Master of Arts in Urban Affairs. Prior to joining DOB, she worked as Police Cadet Company Sergeant at the NYC Police Department, Police Cadet Corps.


Gardea Caphart is the Fiscal Administrator for the Bureau of Tobacco Control at the Department of Health & Mental Hygiene (DOHMH). The Bureau of Tobacco Control leads the Agency’s efforts to reduce tobacco-related death and illness among New York City residents through several initiatives which include providing cessation assistance and public education. Gardea joined DOHMH in 2005 and held several positions of increasing responsibility from Personnel Analyst to Budget Analyst, before transitioning to his current position.  As part of Gardea’s current role, he manages all fiscal activities for the Bureau of Tobacco Control, including its budget, contracts, and grants. Gardea holds a Master of Business Administration (MBA) degree in Finance from St. John’s University, and a Bachelor of Business Administration degree in Business Management from Monroe College.


Cindy Chen is the Director of Enterprise Solutions Development at the Department of Information Technology & Telecommunications (DoITT), where she is responsible for implementing IT solutions to solve business problems.  She oversees and manages projects in the areas of Customer Relationship Management (CRM) and Business Intelligence, including releases for the 311 Citizen Call Center and Citywide Performance Reporting (CPR), the City's enterprise reporting application.  In addition, she collaborates with her colleagues to promote the use of enterprise solutions, define IT strategies, develop standards and improve service delivery processes.  She is currently overseeing a project to build a Financial Intelligence Center for the Mayor’s Financial Crimes Task Force and other City agencies to investigate and detect fraud using consolidated datasets.  Cindy joined DoITT in 2006 as a Developer and has since taken on the roles of Configuration Lead, Development Manager and Director.  She has a Bachelor of Arts from Cornell University, where she majored in Science & Technology Studies with a concentration in Communication.


Danielle Cuyuch is a Program Manager for the Department of Small Business Services (SBS). In this role, she is responsible for the management and coordination of the Individual Training Grant program which provides unemployed and underemployed New Yorkers with funds to pursue occupational training. During the course of her five year career at SBS, Danielle has worked on several projects and programs that strengthen the City's business environment such as Training Funds, a matching grant program that helps businesses train their employees, and the Minority and Women-owned Business Enterprise program. She holds a Bachelor of Science in Architectural Studies from the University of Wisconsin-Milwaukee and a Master of Urban Planning degree from the University of Michigan.


Maureen Danko is the Director of the IT Project Management Office at the Department of Correction.  As Director, Maureen oversees the planning and delivery of technical projects to the Department, which at present, consists of over forty projects.  In addition to delivering applications, she takes pride in building motivated and successful teams.  Prior to this position, Maureen worked in the private sector in the travel and hospitality industries.


Adam DiLeo is a senior litigation attorney in the New York City Human Resources Administration’s (HRA) Office of Legal Affairs, where he has been primarily involved in the defense of agency actions in state and federal court. He regularly trains program staff and agency attorneys and is a recipient of HRA’s Professionalism, Accountability and Integrity Award. Adam is a graduate of Penn State University and Fordham University’s School of Law.


John Doyle joined the New York City Department of Design and Construction (DDC) in 2009 and is currently a project manager for the Bureau of Environmental and Geotechnical Services in the Division of Safety and Site Support.  In this role, John performs oversight of various types of environmental, geotechnical, indoor air quality, and hazardous materials projects during preconstruction and construction activities.  These projects assist the infrastructure and structure divisions of the DDC as well as other city agencies.  Johns holds a Bachelor of Arts in Environmental Studies from Ramapo College of New Jersey and is currently pursuing a Masters in Environmental and Occupational Health Sciences at Hunter College.  


Karlyne Fequiere-Pierre joined the New York City Law Department in 1999 as an Assistant Corporation Counsel in the Manhattan Trial Unit of the Tort Division.  Thereafter, Karlyne transferred to the Bronx Tort Division as a trial attorney.  Since joining the Law Department, she received the Division Chief award and was promoted to Senior Counsel in 2005.  In 2007 she was promoted to Assistant Borough Chief in the Bronx Tort Division.  Karlyne graduated from CUNY Law School in 1999 and received a Bachelor of Science degree in Paralegal Studies, from Saint John’s University in the fall of 1993.


Carrie Grassi is the Freshkills Park Outreach and Intergovernmental Affairs Manager for the Department of Parks & Recreation (Parks).  Freshkills Park is one of the most ambitious public works projects in the world. Once completed, it will turn New York City’s largest and longest operating solid waste landfill into a public park and become a model for sustainable land reclamation and ecological restoration. Carrie’s work is focused on setting the strategy for developing public support for the project, engaging community organizations, research institutions and civic associations in meaningful partnerships, and managing communications.  She holds a Masters in Urban Planning from the Massachusetts Institute of Technology and a Bachelor of Arts in Urban Studies from the University of Pennsylvania.  She has worked in both government and non-profit institutions focused on community building, civic engagement and environmental stewardship. 


Shin Kim serves as the Director of Operations for the Office of Citywide Purchasing (OCP) at the Department of Citywide Administrative Services (DCAS). As a member of the executive team, Shin manages all of OCP’s Human Resources functions, oversees the development of and compliance with policies and procedures, and leads special projects focusing on administrative efficiencies and strategic change management. Most recently, Shin has assumed a dual role serving as an HR Business Partner for DCAS and works closely with senior managers to design and implement HR systems and processes that will support strategic business aims. Shin began her career in public service in 2001 when she was appointed Confidential Assistant to the New York State Lieutenant Governor, and Confidential Assistant to the Governor after a year. Thereafter, she joined the State Commission on Education Reform to research and analyze best education policies and practices for implementation in New York State. Shin holds a Bachelor of Arts degree in English as well as in East Asian Studies from Rutgers College and a Master of Arts degree in International Relations from Yale University.


Ricardo Marshall had worked in the supply logistics field for 15 years prior to joining New York City Transit in 2007.  He currently serves as Superintendent in Supply Logistics for the Agency. Prior to his immigration to the United States, Ricardo worked with numerous international organizations in the field of drug prevention and youth development traveling extensively to teach as well as provide training.  Ricardo holds a Masters degree in Administration from Central Michigan University.

Zaida Mulero is the Deputy Director of Human Resources at the Department of Citywide Administrative Services.  In this capacity, she manages the day-to day operations of the Human Resources Unit, which handles recruitment, employees’ leave requests, workers’ compensation, salary administration, disciplinary and administrative terminations, retirement and outside employment.  She also serves as her agency’s liaison for the Extended Military Benefits Program.  She began her career in city government in 1998 as the Executive Secretary to the Deputy Mayor for Education and Human Services.   She holds a Bachelors degree in Corporate Training from Herbert Lehman College and a Masters degree in Industrial and Labor Relations from Baruch College.


Elvin Nunez began his career in City government in 2007 at the Department of Housing Preservation and Development (HPD) as an Associate Housing Development Specialist in the Division of Neighborhood Preservation– Williamsburg/Greenpoint Initiative. Today, he is actively working in the Procurement and Contracts Unit. In this capacity, Elvin is actively involved in the entire procurement and vouchering processes. He received his undergraduate degree in Criminal Justice and his Graduate degree in Public Administration- both from the University of John Jay College Of Criminal Justice.


Kavita Pawria-Sanchez is Executive Director of the Office of Refugee and Immigrant Affairs -- a policy unit at the Human Resources Administration/Department of Social Services (HRA/DSS) which administers cash assistance, food stamps, Medicaid and many other social services for over 3 million New Yorkers. Kavita's team develops and implements policy and operational strategies to meet civil rights mandates to better serve over 1 million immigrants in need of cash assistance, food stamps and Medicaid across 140 locations staffed by 14,000 city employees. Prior to making the leap to government four years ago, Kavita gained legal, policy and community organizing experience as a community advocate with diverse immigrant groups in the City.  Kavita studied Policy at Cornell University as an undergraduate and Human Rights Law at the City University of New York's School of Law. 


Margaret “Peg” Quinn-Puppa began her career in public service at the Department of General Services.  She currently serves as Deputy Director of the Candidate Investigation Division at the Fire Department of New York (FDNY).  In this role, she manages the pre-employment processing and qualification of all candidates for Uniformed, EMS and Civilian positions.  Peg is the recipient of multiple community and agency awards including the NYC Housing Authority’s B.E.S.T Program “Employer of the Year” and FDNY George F. Mand and Leon Lowenstein awards for excellence.


Christina Reinle is an Assistant Supervising Attorney with Manhattan Family Court Legal Services for the Administration for Children’s Services (ACS).  In this role, Christina oversees a team of junior and senior staff attorneys handling child protective cases in Manhattan Family Court.  She also conducts trainings with the Division of Child Protection for ACS and meets with other stakeholders within Family Court.  Christina began her career with ACS in 2005 at Queens Family Court, and was soon after nominated as one of the ACS Permanency Advocates.  Christina received her Bachelors in Psychology with a minor in Rhetoric and Public Address from St. John’s University in 1998 and her law degree from Hofstra University School of Law in 2005. While at Hofstra School of Law, Christina was selected as a Public Justice Foundation Fellowship recipient in 2004 to pursue a legal internship within ACS Queens Family Court office. 


Sergey Royter joined the Taxi & Limousine Commission (TLC) in 2007, and currently serves as a manager of the Data Analytics group. The group helps with the enforcement of TLC rules by re-engineering existing processes and work flows, to achieve more data driven automation.  Before joining TLC, Sergey worked in computer systems development at the American Stock Exchange. He holds a Bachelor of Business degree in Computer Information Systems from Baruch College.


Anita Sher began her career in city government as the Manhattan Coordinator for the Mayor’s Community Assistance Unit where she addressed community concerns and helped to ensure that city services were properly delivered.   She then went on to serve as Special Assistant to the Commissioner at the Department of Health & Mental Hygiene assisting with agency operations and handling special projects including the coordination and implementation of the city’s West Nile Virus Plans.  After the 9/11 terrorist attack on the World Trade Center, Anita was recruited by the Office of Emergency Management (OEM) to assist in the rebuilding of the agency by first supporting the envelopment of citywide emergency response plans, and later creating OEM’s training program.  Today she is OEM’s Director of Training where she and her team deliver hundreds of courses each year and train over 2000 emergency responders.  Anita is a graduate of Columbia University’s School of International & Public Affairs where she received her Masters degree. 

Brett Sikoff joined the Department of Information Technology and Telecommunications (DoITT) in 2005 and is a Director of Mobile Telecommunications Franchises and Special Projects.  In this role, he is responsible for managing the installation of telecommunications equipment on light poles for the purpose of providing enhanced mobile telecommunication services to the public.  In addition, he provides support and leadership to the entire Franchise Administration Division which oversees all of the City’s telecommunications franchises, including cable television and public pay telephone franchises.  Prior to joining DoITT, Brett was an inspector at the Taxi and Limousine Commission (TLC) and assisted the agency’s Chief of Staff with a wide range of special projects.


Ajit Thakore, P.E. is a Project Manager for the Movable Bridge and Roadway Bridges Group at the Department of Transportation. He has over 30-years of experience in design and construction management of bridges, highways and streets.  As Project Manager, Ajit is responsible for supervision, design and construction of bridges which includes; review of plans, specifications, estimates, schedules, bid documents, invoices, extra work requests, and change orders.  He also prepares the Department’s weekly highlights publication, project fact sheets, and monthly budgets as well as updates the quarterly and five year capital plans.


Amy Tse is the Director of Special Projects in the Office of Budget and Audit at the Department of Homeless Services (DHS).  In this capacity, she manages strategic projects that cross all areas of DHS budget operations, including Adult and Family Services, Administrative Operations, Capital Budget, and Grants.  She also coordinates the DHS financial plan process and monitors the related fiscal impacts on DHS mission and priorities.  Prior to joining DHS, Amy was the Development Director for the Asian American Legal Defense and Education Fund; a national organization that protects and promotes the civil rights of Asian Americans.  She holds a Bachelors degree in Sociology from SUNY Geneseo and a Master of Science degree from Columbia University School of Social Work.


Vincent Tullo currently serves as Deputy Director of the Fleet Services Division for the New York City Police Department (NYPD). Fleet Services maintains and operates a diverse fleet of over 9,000 pieces of equipment, supported by an $8 million dollar parts inventory, $29 million dollar vehicle purchasing budget and almost 400 personnel. During his tenure at Fleet Services Vincent has been responsible for research and implementation of emerging police related technologies such as the “Rumbler” siren and Visual Message Signs. He currently oversees the Divisions’ Materials Management, Parts Operation, Warranty and Technical Services, Plant Maintenance and New Car/Special Projects.  Vincent began his career with the city in 1987 in Fleet Services as an Auto Service Worker and this year he celebrates 25 years of service with the Division.

Caroline Williams is the Deputy Director of Administrative Operations for New York City Police Department School Safety Division. She is responsible for the oversight and coordination of all administrative functions within the Division which includes Human Resources, Payroll, Budget and Training. She started her career with School Safety Division in 1992.

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