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Department of Consumer Affairs
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Referral List

IMPORTANT: DCA does not mediate: 

  • Complaints about home improvement contractors working for the NYC Rapid Repairs program
  • Complaints between businesses
  • Complaints about transactions or work that occurred outside New York City
  • Complaints about problems more than three years after they occurred
  • Complaints about online auctions

DCA created a Referral List to clarify which issues we handle and which issues we do not handle. Please review this referral list before you submit a complaint to DCA. Submitting your complaint to the correct agency at the outset will save you time. 


Return to File a Complaint