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	Administrative Hearing Guide When the Department of Consumer Affairs has charged a business with a violation of the law, an administrative hearing will be scheduled where all the parties in the case will be heard. Learn more Read Administrative Hearings—A Guide for Businesses in English Español Kreyòl Ayisyen 한국어

	Introduction to DCA This brochure outlines how DCA educates, empowers, and protects consumers and helps businesses do right by their customers. Download the DCA brochure in English Español 中文 Kreyòl Ayisyen 한국어 Русский


	2007 Annual Report View DCA’s “green” annual report online. Slide shows will appear on your screen in a new window. View the annual report
	NYC Department of Consumer Affairs Office of Financial Empowerment: A Progress Report on the First Three Years, 2006–2009 This progress report describes the multitude of financial empowerment innovations, strategies, and approaches DCA’s OFE has implemented thus far—and the national implications for its work. Download the report