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Department of Consumer Affairs
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General DCA Publications

Administrative Hearing Guide
When the Department of Consumer Affairs has charged a business with a violation of the law, an administrative hearing will be scheduled where all the parties in the case will be heard.
Learn more
Read Administrative Hearings—A Guide 
   for Businesses
   English    Español   Kreyòl Ayisyen

Introduction to DCA
This brochure outlines how DCA educates, empowers, and protects consumers and helps businesses do right by their customers.
Download the DCA brochure in
    English    Español   中文   Kreyòl Ayisyen   
    한국어   Русский 

2007 Annual Report
View DCA’s “green” annual report online. Slide shows will appear on your screen in a new window.
View the annual report

NYC Department of Consumer Affairs
Office of Financial Empowerment:
A Progress Report on the First Three Years, 2006–2009

This progress report describes the multitude of financial empowerment innovations, strategies, and approaches DCA’s OFE has implemented thus far—and the national implications for its work.
Download the report