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Department of Consumer Affairs
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News from DCA - Current Press Releases

Thursday, April 7, 2005
Mayor Michael R. Bloomberg Announces the Resignation of Department of Consumer Affairs Commissioner Gretchen Dykstra
"Gretchen Dykstra has been a tireless consumer advocate for New Yorkers," said Mayor Bloomberg. "Gretchen brought a new energy to the Department of Consumer Affairs."

Thursday, March 31, 2005
National Chain Stores CVS and Kmart Pay $130,000 in Total Fines to City for Illegal Sale and Display of Fake Guns
The New York City Department of Consumer Affairs (DCA) today announced separate agreements with two of the nation’s largest retail chain stores, CVS and Kmart, to settle charges of selling, and offering to sell, fake guns at their New York City locations. CVS paid $100,000 following a DCA citation in 2004 that led to finding more than 400 fake guns in stock through subpoenaed records.

Tuesday, March 15, 2005
DCA Cites Tax Preparers for Not Complying With ‘Consumer Bill of Rights’ or Disclosure Requirements
More than halfway through the tax season, the New York City Department of Consumer Affairs (DCA) today announced it has cited 111 tax preparers for not complying with disclosure requirements mandated by City law when preparing taxes, including providing copies of the Taxpayer’s Bill of Rights, clearly disclosing refund anticipation loan (RAL) costs, and more.

Monday, March 14, 2005
DCA Pulls Licenses from Two Tow Truck Companies for Repeat Violations and Overcharging Drivers
The New York City Department of Consumer Affairs (DCA) today announced it has revoked the licenses of two towing companies - NY's Finest based in the Bronx (NYF), and Yankee Mike's Towing (YM) based in Queens - in response to a pattern of consumer complaints and violations ranging from illegal tows to overcharging customers to issuing improper receipts and more.

Wednesday, February 16, 2005
34 Individuals Arrest Who Falsified Documentation in Order to Participate in the Rotation Tow Program
Police Commissioner Raymond W. Kelly, Consumer Affairs Commissioner Gretchen Dykstra, Brooklyn DA Charles J. Hynes, Queens DA Richard Brown, and Bronx DA Robert T. Johnson announce the arrest of 34 individuals for falsifying information in order to participate in the City’s Rotation Tow program. Those arrested are the owners and employees of several towing companies who submitted fraudulent documents. In addition to the arrests, officers seized 14 tow trucks and approximately $200,000 in illegal assets.

Wednesday, February 9, 2005
Unlicensed Home Improvement Contractors and Unfinished, Shoddy Work Top List of Complaints Received at DCA for 2004
The New York City Department of Consumer Affairs (DCA) receives 5,000 contacts per month from New Yorkers who want to file a complaint, request information, and more. Last year, DCA was able to mediate complaints and secure more than $1 million in restitution for New York City consumers.

Wednesday, January 12, 2005
Effort Launched to Boost Filings for The Earned Income Tax Credit
Mayor Michael R. Bloomberg, 1199 SEIU Health and Human Service Union President Dennis Rivera, UNITE HERE Executive Vice President Peter Ward, Jackson Hewitt Tax Service Incorporated Chairman and Chief Executive Officer Michael Lister, and H&R Block Vice President & Chief Compliance Officer Murray Walton today launched a pilot program that will link the nation’s two largest tax chains with the members of unions who are eligible for the Earned Income Tax Credit (EITC).

Thursday, January 6, 2005
Consumer and Banking Officials Team Up to Launch "Bank On New York" Campaign
New York City Department of Consumer Affairs (DCA) Commissioner Gretchen Dykstra and New York State Superintendent of Banks Diana L. Taylor, joined by dozens of banking representatives, today launched BANK ON NEW YORK - a new campaign to encourage New Yorkers to open basic bank accounts as a means toward financial independence and stability.

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