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Department of Consumer Affairs
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Protect Your Money Video Series

Protect Your Money: What You Should Know About Working with a Home Improvement Contractor
Before you hire a home improvement contractor, watch this video for tips. 
 
Consumer Rights When Shopping (03:06)   
File a Complaint with DCA (03:43)  
Know Your Rights about Debt Collection (03:02)   
Tips on Buying a Used Car (03:57)   
How Can Consumer Affairs Help You Today? (Multilingual) (03:46)
                                                                                               
New York City Financial Empowerment Center (03:01)  

Know Before You Enroll (02:32)

What You Should Know about Employment Agencies (02:49)

 

Derechos del Consumidor Cuando Vaya de Compras (04:23) 
Presente una Queja con DCA (05:10) 
Conozca sus Derechos Acerca de la Colección de Deudas (03:48) 
Consejos Sabios para la Compra de Automóviles Usados (04:34) 
Lo Que Debe Saber Sobre Trabajando con un Contratista de Mejoras de Hogar (04:13)          
Los Centros de Poder Financiero de la Ciudad de Nueva York (03:36) 
  Infórmate antes de matricularte (04:23) 
  Lo Que Debe Saber Sobre las Agencias de Empleo (04:30) 
You Can Tackle Your Debt (10:26) 
Hear Denise's story (00:59) 
Hear Harriet's story (01:36) 
  Hear Jacqueline's story (00:57) 
  Hear Mamunur's story (01:12) 
  Hear Margarita's story (01:49) 
Hear Nestor's story (02:02) 
  Hear Sande's story (01:35) 
  Hear Stephanie's story (01:28) 

 

  Check if a home improvement contractor is licensed
  Read DCA’s Model Contract 
  Download Home Improvement Consumer Guide (in PDF) 
  File a complaint against a home improvement contractor