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DCA's phone lines are not in service currently. You can email staff in the following Divisions to get answers to your questions or to reschedule an appointment or hearing date: Adjudication Tribunal
mycase@dca.nyc.gov Consumer Services
consumerservices@dca.nyc.gov Collections
Collections@dca.nyc.gov
Note: Include business name, address, violation number. Legal Division
DCALegal@dca.nyc.gov
Note: Use only if you have a case pending with the Legal Division and do not know the email address of the attorney. Licensing Center
onlineappsdocs@dca.nyc.gov Office of Financial Empowerment Call Center
FECappointments@dca.nyc.gov
Note: Use to schedule financial counseling appointments. Include name, telephone number, preferred Center, preferred day(s) and time(s) for appointment, and language need (Spanish assistance available). Testing Station
scaleinspection@dca.nyc.gov
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City Waives Fees for Special Sales License, Tow Truck Replacement Inspection, Pedicab Inspection for Businesses Rebuilding after Hurricane Sandy
Your business must file required license applications, but you can request a waiver for certain fees.
 Read City Hall press release
Apply for fee waiver
Learn about Special Sales license
Learn about Pedicab Business license
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 | | Top Ways to Protect Your Money If You've Been Affected by Hurricane Sandy
Download tips |
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Insurance Information for Consumers, Small Businesses, and Nonprofits
The City has compiled a list of online resources from the federal government and nonprofits to help you navigate your insurance coverage, file a claim, and get assistance.
Read Insurance Information
Find NYC Restoration Center locations
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| | | Mayor Bloomberg and Commissioner Mintz Announce Expedited Licensing Procedures
Approved applicants will get their Home Improvement Contractor license in only two days. The expedited process will make available additional DCA-licensed contractors to work on repairs for homes damaged by Hurricane Sandy.
Read City Hall press release (En español)
Go to DCA's Home Improvement Contractors page
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 | | Avoid Frauds and Scams
Federal Emergency Management Agency (FEMA) and Commissioner Mintz offer information to help disaster survivors avoid frauds and scams. Beware of home improvement contractors who tell you they are “FEMA-approved.” FEMA does not endorse, certify, or approve home improvement contractors. Remember to check if a home improvement contractor is licensed by DCA at nyc.gov/homeimprovement or by calling 311. Visit FEMA's Rumor Control Page to read about other FEMA-related scams.
Watch video
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 | | Mayor Bloomberg Launches NYC Restore, a Comprehensive New Initiative to Provide One-Stop Locations for City Recovery Services and Federal Disaster Relief
Read the press release (En español)
Find NYC Restoration Center locations
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| | | DCA's Resources directory includes Key Contacts and specific services you may need, including recovering financially, tips on hiring home improvement contractors and how to avoid buying flood-damaged cars, and more.
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Tax Day was April 15. However, you can still file your 2012 tax return for free. If you owe the government money, be aware that late filing penalties apply.
Download Quick Tips for Tax Filers Affected by Hurricane Sandy
Depending on your income, you may be eligible to:
Do your own taxes online for free
Get your taxes done in person for free
To claim losses as a result of Hurricane Sandy, you need the following to prepare your return:
- Complete list of personal, real estate, and non-real estate items lost in the disaster
- Full inventory of items lost or damaged and the value of the items; see IRS Publication 584, Casualty, Disaster, and Theft Loss Workbook (Personal-Use Property)
- Insurance reimbursement documentation, if available
- All types of Federal Emergency Management Agency (FEMA) reimbursement documentation, if applicable
- Any contractor estimates and repairs or replacement costs to damaged property
- Copies of your federal tax returns for the last three years, if available
Learn more about the Mayor’s NYC Tax Credit Campaign
Return to top of page for resources for Hurricane Sandy survivors
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