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Department of Consumer Affairs
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DCA Helps Consumers Get Their Money Back from Used Car Dealership
DCA Helps Consumers Get Their Money Back from Used Car Dealership
DCA's settlement agreement with Planet Automotive, Inc. requires the dealership to pay $441,000 in fines and consumer restitution for using deceptive advertising and high-pressure sales tactics. Also, the business must check the recall status of each vehicle and repair all safety defects prior to sale. DCA remains aggressive in preventing sales of unrepaired recalled used cars and submitted testimony for stronger laws to protect consumers.
Read press release and Used Car Buyer Guide
Read testimony
Does your business sell used cars? Read our inspection checklists to help avoid violations



DCA reminds New Yorkers about their rights when using an employment agency and helps businesses avoid violations by outlining their responsibilities.
Get tips
Obtener consejos
Do you own an employment agency? Read our inspection checklist to avoid violations


DCA Launches Business Education Tour with the City's Chambers of Commerce
DCA Launches Five-Borough Business Education Tour with the City's Chambers of Commerce
Commissioner Menin will meet with business owners and key leaders to talk about the Small Business Relief Package, a set of reforms that aims to reduce the number and cost of business fines, increase transparency and fairness, and expand business outreach. DCA is committed to helping the small business community thrive and is an active member of the City's Small Business First initiative, an inter-agency effort to reduce regulatory burden on small businesses and improve services to immigrant populations.
Read press release
Learn about the Small Business Relief Package
Learn about Small Business First
Visit DCA’s Business Toolbox




DCA Investigates the Sightseeing Bus Industry
DCA has issued subpoenas to all 14 sightseeing tour bus companies in the City.
Learn more


NYC Works Better with Paid Sick Leave

NYC Works Better with Paid Sick Leave
As of July 30, more than a million workers are now able to use the sick leave they have earned to care for themselves or a family member.
Watch video in English Español (Spanish)

Read statement from Mayor de Blasio
Learn more about the Paid Sick Leave Law
Read the press release


DCA Releases New Report on Effectiveness of Financial Counseling at Social Service Organizations

DCA Releases New Report on Effectiveness of Financial Counseling at Social Service Organizations
Initial findings of Building Financial Counseling into Social Service Delivery: Research and Implementation Findings for Social Service Programs indicate that individuals in workforce development programs who received financial counseling were more financially stable and achieved better social service outcomes than comparison group clients who did not receive financial counseling.
Read report
Learn more about NYC’s Financial Empowerment Centers


Quick Links for Consumers
 
File a Complaint
Search for a licensee You will be redirected to another site.
Get free financial counseling
Get news on product recalls You will be redirected to another site.
Visit Consumer Resources
 
Quick Links for Businesses
 
Get inspection checklists
Pay fines
Visit Business Toolbox
Know the new smoking laws
Get Business Owner's Bill of Rights You will be redirected to another site.
 
General Resources for New Yorkers
 
Learn about NYC's Paid Sick Leave Law
Learn about NYC Direct Deposit
Register to vote You will be redirected to another site.
 
General Election is November 4. Go Vote.
 
 

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