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Department of Consumer Affairs
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Important Snow Storm Information

Today is Wednesday, January 28, 2015. Due to the snow storm,
  • Hearings scheduled at the DCA Adjudication Tribunal for Tuesday, January 27 and Wednesday, January 28 will automatically be rescheduled. You will receive your new hearing date in the mail.
  • Paid Sick Leave and Weather: Employers are not required to provide paid sick leave to employees who are late or absent as a result of the weather and employers are not required to provide sick leave if the employer is closed due to the weather. Read the Paid Sick Leave FAQs for more information about when sick leave can be used.



Be a Volunteer for EITC Awareness Day
Help us spread the word to eligible New Yorkers about tax credits like the Earned Income Tax Credit (EITC) and free tax preparation and financial counseling services.
Register as a volunteer



You May Be Eligible for Up to $10,000 from Tax Credits, Including the Earned Income Tax Credit (EITC)
If you earn $60,000 or less, the City can help you file your taxes safely and for FREE.
Learn more


DCA Secures Nearly $1 Million in Consumer Restitution from Debt Collection Agency
Commissioner Menin announced a record-breaking settlement with National Credit Adjusters (NCA), in which NCA will pay $962,800 in consumer restitution to at least 4,663 New Yorkers for illegally collecting on payday loans. NCA must notify consumers by mail and publish the notice in three newspapers. If you think you're eligible for a refund, call NCA toll-free at 855-798-7654 to get a Refund Request Form.
Watch Commissioner Menin's interview on Better Get Baquero urging New Yorkers to check if they're eligible for a refund
Read press release and 10 Things You Should Know about Debt Collection Agencies
Need help with your debt? Get free financial counseling


NYC Works Better with Paid Sick Leave
NYC Works Better with Paid Sick Leave
As of July 30, 2014, more than a million workers are now able to use the sick leave they have earned to care for themselves or a family member.
Watch video in English Español (Spanish)

Learn more about the Paid Sick Leave Law
Read statement from Mayor de Blasio
Read DCA press release


Commissioner Menin Announced the Grand Opening of DCA's New Licensing Center
Commissioner Menin Announced the Grand Opening of DCA's New Licensing Center
The 12,700-square-foot space Licensing Center is located in the lobby of 42 Broadway in Lower Manhattan. This welcoming and easy-to-use Center is part of DCA's ongoing efforts to meet Mayor de Blasio's goal of improving the climate for businesses.
Read press release to learn about the enhanced services offered at the Licensing Center
Learn about the Small Business Relief Package
Visit DCA’s Business Toolbox


Commissioner Menin Urges Federal Government to Investigate Toxic Chemicals in Children's Products

Commissioner Menin Urges Federal Government to Investigate Toxic Chemicals in Children's Products
DCA sent a strongly-worded petition to the U.S. Consumer Product Safety Commission (CPSC) in Washington, urging that body to investigate 66 chemicals of “high concern."
Read press release and DCA's petition




DCA Investigates the Sightseeing Bus Industry
DCA has issued subpoenas to all 14 sightseeing bus companies in the City. DCA is committed to working with New York State Department of Transportation, which is responsible for inspecting buses every six months, and other agencies to improve safety and oversight of the industry.
Read press release
Read DCA Story on launching investigation of sightseeing bus industry


Quick Links for Consumers
 
File a Complaint
Search for a licensee You will be redirected to another site.
Get free financial counseling
Get news on product recalls You will be redirected to another site.
Visit Consumer Resources
 
Quick Links for Businesses
 
Get inspection checklists
Pay fines
Visit Business Toolbox
Know the new smoking laws
Get Business Owner's Bill of Rights You will be redirected to another site.
 
General Resources for New Yorkers
 
Learn about NYC's Living Wage Law
Volunteer for EITC Awareness Day
Learn about NYC's Paid Sick Leave Law
Open an NYC Safe Start Account
Learn about NYC Direct Deposit
Register to vote You will be redirected to another site.
 
 

  New York City employees are not allowed to ask for or accept anything of value, such as money, gifts, or tips for doing their job. To report corruption, contact the NYC Department of Investigation by visiting DOI online.