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Department of Consumer Affairs
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Contact DCA

CONTACT DCA ONLINE
Send a message to Commissioner Jonathan Mintz 

Consumers: File a complaint online

Businesses: Live Chat with a DCA representative (open 9:30 a.m. to 5:00 p.m. weekdays, except holidays)

Submit a Freedom of Information Law (FOIL) request 




 

 

 

 

CONTACT DCA BY PHONE

 or 212-NEW-YORK outside the five boroughs

TTY (Text Telephone) NUMBERS:
212-487-2710
212-487-3156
212-487-2708 (Adjudication)











 

CONTACT DCA BY E-MAIL
Get Division e-mails 


 
 

MEDIA INQUIRIES
Call 212-436-0042 or e-mail press@dca.nyc.gov 



 

VISIT DCA IN PERSON 

New York City Department of Consumer Affairs
42 Broadway
New York, NY 10004
DCA Licensing Center - 5th floor;
Consumer Complaints - 9th floor;
Collections - 9th floor

Click here for map
 to Rector Street;   to Wall Street;   to Wall Street;   to Broad Street;  to Rector Street

Hours
Monday         9:00 a.m. to 5:00 p.m.
Tuesday        9:00 a.m. to 5:00 p.m.
Wednesday   8:30 a.m. to 5:00 p.m. *Consumer Complaints open at 9:00 a.m.
Thursday       9:00 a.m. to 5:00 p.m.
Friday           9:00 a.m. to 5:00 p.m.
Closed on weekends and major 
holidays 


DCA Adjudication (administrative hearings) 
66 John Street, 11th floor
New York, NY 10038

Click here for map
  to Fulton Street;   to Broadway-Nassau Street;   to Fulton Street 

Hours: Monday through Friday from 8:30 a.m. to 4:30 p.m.


DCA Bureau of Weights and Measures Testing Station
245 Meserole Avenue
Brooklyn, NY 11222

Click here for map
 to Nassau Avenue

*Before visiting the Testing Station, request an appointment online or call 311 to schedule an appointment on weekdays between 9:00 a.m. to 2:00 p.m. 
 

 

 

 

 

 

 

 

 

 



  New York City employees are not allowed to ask for or accept anything of value, such as money, gifts, or tips for doing their job. To report corruption, contact the NYC Department of Investigation by visiting DOI online.  

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