This form lets legal advocates file a complaint against a process server and/or process serving agency.
Download form 

Process serving agencies must adopt a written compliance plan to ensure that each individual serving process on behalf of the agency acts with integrity and honesty and complies with the record-keeping requirements applicable to process servers.
Download Compliance Plan Affirmation 

Read decisions by DCA's Adjudication Tribunal regarding process server individuals and process serving agencies dating to January 1, 2013. 

A tool for process serving agencies to maintain records of disciplinary actions and to report non-compliance with process server rules and laws to DCA.
Download report 

Process server individuals and process serving agencies must maintain service records in an electronic format that is resistant to tampering. Licensees must maintain records by:

• Entering the required information in a format provided by DCA as an Excel spreadsheet. Click here to download the spreadsheet.
   
  OR
   
  
• Using a third party document management system provided that records contain the fields outlined in Section 2-233a(3)(i)-(xiv) of Title 6 of the Rules of the City of New York.
   
  OR
   
  
• Scanning the required written log book into a PDF (Process Server Individuals ONLY).

Download recordkeeping certification forms for:
Process Server Individual
Process Serving Agency

Process servers must carry and operate an electronic device that records GPS location while serving process.
Download Rule
Download a list of companies that provide software and services*
*Note: The list must not be considered a recommendation of any company, or a complete listing. All process servers are advised to investigate and compare listed companies with other companies.

Download electronic device certification form

A tool that assists process serving agencies in using GPS data to determine whether services were actually made.
Download report

Section 2-234a(b)(2)(i)-(ii) of Title 6 of the Rules of the City of New York requires licensed process serving agencies each month to review for completeness and accuracy the records of each individual process server to whom it assigns or distributes process. Every process serving agency must prepare a monthly written report of its review of the records maintained by each individual process server to whom it assigns or distributes process during that month.
Download DCA’s Monthly Compliance Report template  

Important:
Some licensed process serving agencies agreed to a Department consent order and must use DCA’s Monthly Compliance Report to comply with the review and report requirements. Each month, DCA will post a randomly generated audit date that these process serving agencies should use to answer Questions 30, 31, and 32 for every process server who served process on behalf of the agency during the previous month.

The randomly generated audit date for April is April 11.

If any process server to whom the agency assigned process during the month did not serve process on this date, please use April 2.

If any process server did not serve process on either of these two dates, please use the last day of the month that the process server did serve process.

The report must be made available to DCA upon request. Click here for an archive of audit dates.

A tool for process serving agencies to use in determining whether to hire a new process server.
Download protocol
Check if an individual is a licensed process server  

Process serving agencies must submit a list of all process server individuals who will serve process on behalf of the agency.
Download Roster of Servers 
 
Process server individuals must submit a list of all process serving agencies for whom they have served process within the past two years and all process serving agencies for whom they currently serve process.
Download Roster of Agencies 

A tool to assist process serving agencies in investigating the process underlying traverse hearings and other potentially suspicious services.
Download report

Process serving agencies must post a $100,000 surety bond. Process server individuals can post a $10,000 surety bond, enroll in the DCA trust fund, or claim exemption.
Download surety bond model template 
Download a list of bonding companies 

A form that assists process serving agencies in maintaining records of the trainings they have conducted and which process servers attended them.
Download form

As part of its enforcement, DCA examines traverse hearings (hearings contesting service). Forms are available for judges, legal advocates, and process servers/agencies to complete and submit to DCA. Process servers/agencies must notify DCA about hearings and results of hearings following established deadlines. The form lists these deadlines.
Download Judicial Traverse Report Form
Download Traverse Report Form for Legal Advocates
Download Traverse Report Form for Process Servers/Agencies
Download Traverse Report Form for Process Servers/Agencies Who Signed a Consent Order
Process Servers: Download Template for Record of Scheduled Traverse Hearings