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Department of Consumer Affairs
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Funeral Service Assistance Provider

FUNERAL SERVICE PROVIDER

You are a funeral service provider if you make arrangements for the care, moving, preparation, and burial or cremation of a deceased person. Additional responsibilities include filing the death certificate, transferring the body, coordinating with cemetery or crematory representatives, and moving the body to the cemetery or crematory.

DCA does not license funeral service providers; however, businesses must comply with City laws and rules enforced by DCA, including the Consumer Protection Law.

 

  • You must prominently display and provide consumers with a presentation sheet stating an itemized price list for all funeral merchandise and services offered with the appropriate local, state, and federal disclosures.

  • You cannot mislead or falsely state the law to persuade consumers to purchase additional or costly merchandise or services, such as embalming or a more expensive casket.

  • You must give consumers a range of prices over the telephone, including the average cost or ACTUAL cost of a customarily provided funeral.

 

NYC law governing funeral service providers
 
Funeral directors must be licensed by the New York State Bureau of Funeral Directing and registered with the New York City Department of Health and Mental Hygiene (DOHMH) 

Consumer guide Funeral Planning Guide