You are a funeral
service provider if you make arrangements for the care, moving, preparation, and
burial or cremation of a deceased person. Additional responsibilities include
filing the death certificate, transferring the body, coordinating with cemetery
or crematory representatives, and moving the body to the cemetery or
DCA does not license funeral service providers;
however, businesses must comply with City laws and rules enforced by DCA,
including the Consumer Protection Law.
You must prominently display and provide consumers with a presentation
sheet stating an itemized price list for all funeral merchandise and
services offered with the appropriate local, state, and federal
You cannot mislead or falsely state the law to persuade consumers to
purchase additional or costly merchandise or services, such as embalming or
a more expensive casket.
You must give consumers a range of prices over the telephone, including
the average cost or ACTUAL cost of a customarily provided funeral.