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Department of Consumer Affairs
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Important: Complaint Sign (Regulation 2 Sign)
DCA combined the license and the complaint sign, previously separate documents, into one consolidated sign. You will receive your new combined license and complaint sign during your license renewal period. Until you receive your new sign, you must  continue to post both your license and the complaint sign.

To replace a lost, stolen, or damaged Regulation 2 sign:
Download sign
Download sign (for sidewalk cafés only) 
Read the Final Rule


View examples of refund policy sign 

View examples of credit card limitation sign 


Download required signage for:

Amusement Arcade 

  Truancy sign

Carpet Business 

  Notice - New York City Carpet Emission Limits

Car Rental Agency 

  Consumer protection law rule sign
Cigarette Retail Dealer 
  Age Restriction Sign 
NYC/NYS Tax Stamp Sign
Consolidated Payment Program Participating Stores 
  Right to refund sign
Dealer in Products for the Disabled 
  Sign summarizing provisions of the New York City Products for the Disabled Law
Employment Agency 
  DCA's New York law poster in English and Spanish 
New York State anti-discrimination poster
Note: You will be redirected to the New York State Division of Human Rights Web site where you can download the poster in 23 languages.

U.S. anti-discrimination poster

Gaming Café 

  Truancy sign

Immigrant Assistance Service Provider 

  NYC sign requirements
  Pawnbroker sign
  Pedicab complaint sign*
The Final Rule that took effect on July 12, 2013 increases the minimum size of the letters and numbers on the required pedicab complaint sign to one-half of an inch high. DCA created a new template that complies with the Rule. You must post the updated sign in every pedicab in your fleet.

Pedicab information card* 

Pedicab rate sign* (for both sides of the exterior of the pedicab)
Pedicab rate sign* (for rear of bicycle seat)
Residential Rental Agent 
  Notice about tenant screening reports*
Retailers Selling: 
  Etching acid
Laser pointers

Paint or paint removal products
Products at price greater than the Manufacturer’s Suggested Retail Price (Model Price Sticker)
Sightseeing Bus 
  Departure sign (Note: This does not apply to hop-on/hop-off buses)

Rate sign with required statement 
Tax Preparer
  NYC sign requirements

*Editable templates 
You can type your information in the template, then print it.

Is your DCA license lost, stolen, or damaged?

  Request replacement of a DCA license