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Department of Consumer Affairs
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DCA inspects tens of thousands of businesses Citywide to enforce local consumer protection and licensing laws, as well as State and federal regulations. These laws protect you and your customers by requiring that you both have the same information about prices, store policies, and rights.

To help you obey the laws we enforce, DCA created inspection checklists that, for the first time, provide a picture of what we look for during inspections. 


How Can You Avoid a Violation? 
Read inspection checklists 

Read 10 Things Every Business Should Know in
English and Español (Spanish)  
বাংলা (Bengali)  
中文 (Chinese)  
Kreyòl Ayisyen (Haitian Creole)  
한국어 (Korean)  
Русский (Russian) 

Know the Items You Cannot Sell 



Did You Get a Notice of Hearing?
Learn about administrative hearings and settlements 

Pay fines 


Did a Consumer File a Complaint against Your Business?
Resolve consumer complaints


What are Your Rights as a Business Owner?
Download the Business Owner’s Bill of Rights in  English    中文    Kreyòl Ayisyen    Italiano   
    한국어    Русский    Español 



Looking for the Laws and Rules DCA Enforces?
Know the Law 



Time to Have Your Scales Inspected?
Request a scale inspection
NOTE: You will be redirected to a web page where you must register/login.