The New York City Department of Consumer Affairs is a dynamic City agency working to foster a fairer marketplace for all New Yorkers. DCA is responsible for enforcing City and State laws, and issuing licenses to businesses in 55 industries.
The DCA workforce is dedicated and well-informed about consumer issues. The agency sets high standards of professionalism through agency-wide training programs, annual evaluations, and an affirmative policy of in-house promotions for qualified employees.
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Job Opportunities at DCA
Administration
Special Assistant to the Deputy Commissioner
Collections
Collections / Quality Assurance Associate
Consumer Services
Mediator
Enforcement
Director of Enforcement
Enforcement Associate
Inspector
Fiscal Services
Budget Associate
General Services
Assistant Director
Human Resources
Chief Human Capital Officer
Human Resources Coordinator
Information Technology Services
Senior Application Developer
Legal
Agency Attorney, Legal Compliance & Fitness Unit
Agency Attorney, Research and Investigation Unit
Agency Attorney, Research and Investigation Unit
Deputy Director for Legal Division
Licensing
Customer Service Representative
Customer Service Representative
Customer Service Representative
Customer Service Representative
Licensing Intake Assistant Director
Supervisor
Office of Financial Empowerment (OFE)
Financial Empowerment Database Manager and Analyst
Regulatory Compliance
Director, Regulatory Compliance Division
Internships at DCA
Chief of Staff Intern
Collections Intern
Data Analysis Intern
External Affairs Intern
Finance Intern
Geographic Information Systems (GIS) Intern
Human Resources Intern
Information Technology Operations Intern
Legal Services
OFE Programs and Operations Summer Intern
Operations Intern
Policy Intern
Quality Assurance Intern
Settlement Intern
Learn about volunteer opportunities at DCA’s Office of Financial Empowerment (OFE)
The New York City Department of Consumer Affairs (DCA) is an Equal Opportunity Employer.
Read more about New York City's EEO policy
To file a complaint with DCA's EEO Officer, see information below.
EEO Officer
NYC Department of Consumer Affairs
42 Broadway, 9th floor
New York, NY 10004