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Department of Consumer Affairs
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About DCA

The Department of Consumer Affairs (DCA) empowers consumers and businesses to ensure a fair and vibrant marketplace. DCA licenses nearly 80,000 businesses in 55 industries, inspects businesses, mediates complaints, and educates consumers and businesses about their rights and responsibilities. The Agency also enforces the Consumer Protection Law, the Living Wage Law and other business-related laws.

Through its Office of Financial Empowerment, DCA offers innovative programs, safe financial products, and free services that will help New Yorkers with low incomes make the most of their financial resources.

DCA administrates New York City’s Earned Sick Time Act, in which most employers in New York City are required to give their employees sick leave. As of January 2016, DCA will enforce the City’s Transit Benefits law in which certain employers will be required to offer their full-time employees the opportunity to use pre-tax earnings to purchase qualified transportation fringe benefits.