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Department of Consumer Affairs
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Office of Financial Empowerment
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About DCA

The New York City Department of Consumer Affairs (DCA) empowers consumers and businesses to ensure a fair and vibrant marketplace.   
 

DCA licenses more than 78,000 businesses in 55 industries. Using DCA’s Business Toolbox, you can:

  • Live Chat with a DCA Representative
  • Visit the Licensing Center
  • Print Forms and Signs
  • Read Our Inspection Checklists
  • Avoid Fines and Complaints
  • Get Financial Counseling and Other City Services

DCA Search for a Licensee
NOTE: You will be redirected to a new web page. Scroll to the blue Consumers box to select the link.

Having a problem with a business? File a complaint with DCA.

DCA’s Office of Financial Empowerment works with a variety of partners to provide free programs and services to help you manage your money and build for your family’s future:

 


 Download DCA brochure in
   English    Español   中文   Kreyòl Ayisyen   한국어   Русский 



In 1968, the City consolidated the Department of Markets and its Weights and Measures division with the Department of Licensing, creating DCA. DCA's authority grew significantly with passage of New York City's landmark Consumer Protection Law in 1969, making it the first municipal agency of its kind in the country. 
 

In 2009, DCA commemorated 40 years of service to New York City consumers and businesses by mounting a permanent exhibition of agency artifacts that is accessible to all New Yorkers in an online slideshow.
Learn more 

 


  New York City employees are not allowed to ask for or accept anything of value, such as money, gifts, or tips for doing their job. To report corruption, contact the NYC Department of Investigation by visiting DOI online.