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Frequently Asked Questions

Q: What is the City Record On-Line (CROL)?
A: An electronic posting of the solicitations and awards appearing in the printed City Record. Please refer to the disclaimer on our homepage.

Q: Is there a help line available for CROL?
A: Yes. For questions about solicitations or awards call the contact name published in the ad. Agencies submitting ads should call The City Record office at (212) 669-8252.

Q: Which agencies are included in CROL?
A: All mayoral agencies as well as many Agencies/Officers of New York City Government.

Q: How often is the information on CROL updated?
A: The data is updated daily.

Q: How long will the solicitations and awards be posted on CROL?
A: Solicitations will remain posted until the due date. Awards will remain posted for at least 10 days after the publication in The City Record.

Q: If I have a question regarding the content of the posting who do I contact?
A: Contact the agency directly. MOC /ACCO WEB PAGE

Q: What if a notification on the CROL is different than the printed City Record?
A: Adhere to the notification in the printed City Record and not the CROL. See CROL disclaimer on our homepage.

Q: Will the CROL replace the printed publications?
A: No. The City Record will continue to be the authoritative source for solicitations and other notices.

Q: Is the full solicitation document (the actual Bid Book or RFP) available for downloading in CROL?
A: Not at this time.

Q: Will CROL allow for electronic submissions of bids?
A: No, bids will be submitted in the normal manner to city agency contacts specified in procurement notice.

Q: Can I request plans, drawings and/or specifications on-line?
A: No. You must call the agency listing the procurement notice to request plans, drawings and/or specifications.

Q: Do postings appear first in the City Record or on CROL?
A: CROL. However, bid documents will not be available for distribution until the first date of publication in The City Record.

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