NYC Resources 311 Office of the Mayor
NYC Administration for Children's Services: The City's child welfare agency, dedicated to protecting children and strengthening families

Prevent Child Abuse and Neglect

Resources for Help in a Crisis

Someone is hurting you or your child.

  • Call 911 in an emergency.
  • Call 311 for the Domestic Violence Hotline.
  • Or call direct 1-800-621-HOPE (1-800-621-4673)
    TDD (Hearing Impaired): 1-866-604-5350.
Download the poster in PDF

You can’t cope. You need to talk.

This is an emergency. You can't care for your child.

  • Call the Family Crisis Center and Nursery for help and emergency child care at 1-888-435-7553.
  • Temporary safe haven for children from birth to age 10. Parents can visit any time.
  • Children are loved and cared for while parents get help. Parents get services, too.
  • Located at New York Foundling, 590 Avenue of the Americas (6th Avenue) in Manhattan.

Drop off your newborn under 5 days old - no questions asked.

  • The Abandoned Infant Protection Act is a New York State law; call 1-866-505-7233 for information.
  • It allows parents, guardians and other responsible persons to leave a newborn under 5 days old they can’t care for in a safe place with an appropriate person.
  • Safe places include hospitals and police and fire stations.
  • You don’t have to give your name.

More Information and Help

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