In July 2008, Mayor Bloomberg signed Executive Order 120, creating a centralized language access policy for New York City. Executive Order 120 mandates that all City agencies that provide direct public services create a language access implementation plan in order to ensure meaningful language access to their services.
Below is the Children's Services' language access implementation plan.
NYC Children's Services Language Access Plan (in PDF)
Reports:
ACS 2009 Annual Report on Local Law 73 (PDF)
ACS 2008 Annual Report on Local Law 73 (PDF)