NYC Resources 311 Office of the Mayor
NYC Administration for Children's Services: The City's child welfare agency, dedicated to protecting children and strengthening families

About ACS

The Administration for Children’s Services 2011-2013 Strategic Plan

Improved Outcomes for Children Achieving Excellence in Child Welfare, Juvenile Justice, and Early Care and Education 

The Strategic Plan provides ACS a defined set of six priorities which are to enhance child safety, expand services and planning for teens to secure their futures, improve quality of and access to early childhood services, strengthen placement stability for children in foster care, reduce time to permanency for children in foster care, and to create a culture of support and professional development for ACS and Provider Agency staff.  Together these priorities promise to yield the greatest impact for the children, youth, and families that we serve.

Child Protective Investigation

Click here to download the investigation process in PDF format What Happens When I Report a Suspected Case of Child Abuse or Neglect?

Click here to see the investigation process (PDF)

To follow up about a case you reported, call ACS’s Office of Safety First at (718)-KID-SAFE (543-7233).

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