NYC Resources 311 Office of the Mayor
NYC Administration for Children's Services: The City's child welfare agency, dedicated to protecting children and strengthening families

About ACS


Download ACS Organizational Chart (in PDF)

The New York City Administration for Children’s Services protects New York City’s children from abuse and neglect. Along with our community partners, Children’s Services provides neighborhood-based services to help ensure children grow up in safe, permanent homes with strong families.

Child Protective Investigation

Click here to download the investigation process in PDF format What Happens When I Report a Suspected Case of Child Abuse or Neglect?

Click here to see the investigation process (PDF)

To follow up about a case you reported, call ACS’s Office of Safety First at (718)-KID-SAFE (543-7233).