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You can report a problem with a food establishment posting a letter grade, including:
- not posting a grade
- improperly posting a grade sign
- grade poster is damaged
- posting an incorrect or counterfeit letter grade.
Having the nine-digit Card Number noted on the grade sign is helpful for investigating the complaint. Genuine letter grade cards should be located in the window or in front of a restaurant. They are made of card stock, not paper, and would not be posted in the dining, food preparation, or counter areas of a restaurant.
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Call 311 to make a complaint about a missing, fake or incorrect food establishment letter grade.
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