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Staten Island Ferry Information or Complaint

You can make a complaint, ask a question, or report an item you lost or found on the Staten Island Ferry.

The Staten Island Ferry offers free trips for all  passengers across New York Harbor between Staten Island and Lower Manhattan. The Staten Island stop is St. George Ferry Terminal at 1 Bay Street, Richmond Terrace. The Lower Manhattan stop is Whitehall Terminal at 1 Whitehall Street at South Street.

Starting Monday, November 26 and continuing for 8 weeks, for a $2.00 fare New York Water Taxi will provide 6 morning and 6 evening ferry rides between Great Kills, Staten Island and Manhattan. In Manhattan, the boats will arrive and depart from Pier 11 at Wall Street and East 35th Street.


Get general information and schedules.


Get information about the new, temporary Great Kills Ferry service.


Ask a question.


Report a problem.


Report a lost or found item.


Call 311 for a late pass confirming the ferry was behind schedule.


Call 311 for information or complaints about the aquarium in the ferry terminal.

FAQ
How do I get Staten Island Ferry service updates?
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