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Missed Garbage or Recycling Collection Complaint

The City accepts complaints for missed collection of garbage and recycling from residential buildings starting at 8 AM on the day after the scheduled service day.


If a holiday occurs on your garbage day, you may put the garbage out after 5 PM on the holiday. The City will pick up the garbage within 4 days of the holiday.


If a holiday occurs on your recycling day, the recycling will be collected the following week.


The City does not service commercial recycling or refuse. If you have debris from a major construction or renovation project, you must hire a private carter or arrange for a private construction dumpster.


Report missed collection of garbage or recycling materials.


Find out how to place out your regular garbage or recycling.


Find out how to place out bulk items.


Access the Department of Sanitation Holiday Schedule calendar.

 
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