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Between June 1 and September 30, you can make a complaint about a building that has the heat on. Between October 1 and May 31, you can make a complaint about a residential building that does not have enough heat. You can make complaints about residential, non-residential or commercial buildings. Non-residential buildings include: - Senior centers
- Drug rehab treatment facilities
- Private schools
- Day care centers
- Government buildings
Before filing a heat complaint, you should try to resolve the issue with your landlord, managing agent, or superintendent.
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Call 311 to report that the heat is turned on in an apartment that is in a privately owned building.
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