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Tenant Resources
Bed Bug Information or Complaint
Get information about bed bugs. Report that there are bugs in a residence, hotel, day care center, or subway.
Landlord Maintenance Complaint
Report a problem with the maintenance of a residential building. Get a copy of a past complaint.
Dead or Absent Landlord Tenant Assistance
Get help for a tenant whose landlord has died or abandoned the building.
Disability Rent Increase Exemption (DRIE) Program Information
Get information about a program that freezes rent increases for a renter with a disability. Get application assistance or check status.
Fair Housing Information
Get information about housing discrimination and dispute resolution.
HPD Section 8 General Information
Get general information about the HPD Section 8 Program.
HPD Section 8 Tenant Assistance
Get information for tenants with HPD Section 8.
Heat Complaint
Report that a building is underheated or overheated.
Home Repair Assistance for Seniors
Get help with home repairs for low and moderate income seniors.
Housing Court and Tenant-Landlord Dispute Information
Get information for landlords and tenants with on-going disputes, including eviction issues.
Housing Options for Seniors
Get information about housing options for seniors, including nursing and adult homes, assisted living, enriched housing, and roommate matching assistance.
Mediation Assistance
Get free and confidential dispute mediation.
NYCHA Rent Relief for Hurricane Sandy Service Interruptions
Get information about rent credits for NYCHA residents without electricity, elevators, heat or water after Hurricane Sandy.
Nonpayment Eviction Proceeding Information
Get information for building owners about legal options for evicting a nonpaying tenant who refuses to move voluntarily.
Senior Citizen Rent Increase Exemption (SCRIE)
Get information or apply for rental assistance for head-of-household seniors who live in rent-regulated apartments.
Snow or Ice on Roadway Removal
Request snow or ice removal from a roadway.
Snow or Ice on Sidewalks Report
Report that snow or ice has not been cleared from sidewalks.
Illegal Eviction or Lockout
Report an eviction or lockout by someone other than a City Marshal or Sheriff.
NYCHA Pet Policy Information or Non-Compliance Complaint
Get information about NYCHA's pet policy and how to file a non-compliance complaint.
Rent Security Interest Information or Complaint
Get information or make a complaint about rent security interest.
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