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Make a Complaint

These are 311 Online's most popular complaint services. If you don't see what you are looking for in this list, try searching 311. For best results, search for the specific problem you want to report, such as "taxi overcharge" or "no heat."

Animal Abuse
Report animal abuse or cruelty.
Animal Bite
Report that an animal bit a person.
Asbestos Complaint
Report asbestos that is exposed or disturbed.
Bar or Club Operating After Hours Complaint
Report a bar or club operating after hours.
Beach, Pool, or Sauna Complaint
Report an unsanitary condition, missing or broken safety equipment, or improper maintenance at a beach, pool, or sauna.
Bees or Wasps Complaint
Make a complaint about a property owner who does not remove bees or wasps from their property.
Bicycle Chained to Public Property
Report a bike chained to public property.
Biking, Rollerblading, or Skating Complaint
Report a problem caused by people biking, riding motorized scooters, rollerblading, or skating.
Bottle Refund Information and Complaint
Get information about the bottle and can refund law or make a complaint about a store not accepting a container.
Bus Stop Shelter Request or Complaint
Report a problem with a bus shelter. Request a new bus stop shelter or relocation of an existing shelter.
Business History and Complaint Information
Get information about business history and complaints against businesses.
Camp Information or Complaint
Get information or make a complaint about a summer, day, or overnight camp.
Car Accident
Report a car accident.
Car Dealer Complaint
Make a consumer complaint against a business that sells new or used cars.
Child Abuse
Report possible child abuse or neglect.
Clogged or Blocked Culvert Complaint
Report a drain underneath a road that requires cleaning or is blocked.
Comment for the Mayor
Send a comment or opinion to the Mayor.
Construction Site Sign Information or Complaint
Learn about construction site sign requirements or report improper signage.
Dead Bird Information or Complaint
Get information about disposing of a dead bird or report a dead bird.
Department of Housing Preservation and Development Residential Building Complaint
Report a maintenance problem in a building that is owned or managed by the Department of Housing Preservation and Development.
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