These are 311 Online's most popular complaint services. If you don't see what you are looking for in this list, try searching 311. For best results, search for the specific problem you want to report, such as "taxi overcharge" or "no heat."
Job Center or Food Stamp Center Complaint
Make a complaint about service or staff at a Job Center or Food Stamp Center.
|
 |
Lead Paint Information or Complaint
Get information about removing lead paint. Report lead paint or peeling paint in a residential building.
|
 |
Litter Basket Request or Complaint
Request a public litter basket, report an overflowing or misused basket, donate litter baskets, or adopt a basket.
|
 |
Loose Trash Complaint
Report garbage placed for pickup that has not been properly secured.
|
 |
Metal Plate Complaint
Report a shifted, noisy, or slippery steel plate on a street or highway.
|
 |
NYCHA Pet Policy Information or Non-Compliance Complaint
Get information about NYCHA's pet policy and how to file a non-compliance complaint.
|
 |
Newsrack Complaint
Report a problem with a sidewalk newsrack.
|
 |
No Electricity in Apartment Complaint
Report not having any electricity in an apartment building.
|
 |
Noise from Air Conditioner or Ventilation Equipment
Report noise from an air conditioner, ventilation equipment, or exhaust device.
|
 |
Noise from Garbage Truck
Report noise from a garbage truck.
|
 |
Noise from House of Worship
Report noise from inside a house of worship.
|
 |
Noise from Park
Report noise coming from a park.
|
 |
Noise from Vehicle
Report noise from a vehicle, including horn honking, engine idling, and loud music.
|
 |
Outdoor Electric System Complaint
Report faulty Con Edison equipment, including dangling or corroded power lines or "hot spots."
|
 |
Overgrown Grass or Weeds Complaint
Report overgrown grass or weeds on highways, traffic islands, or medians.
|
 |
Pigeon Droppings or Odor Complaint
Report pigeon waste or odor.
|
 |
Pre-Kindergarten (UPK) Information or Complaint
Get information about Pre-Kindergarten or make a complaint about a facility or worker.
|
 |
Private Ferry Service Information or Complaint
Get schedules and routes or make a complaint about the New York Water Taxi, New York Waterway, or Seastreak.
|
 |
Public Housing Information or Complaint
Get information or make a complaint about public housing.
|
 |
Public Housing Maintenance Complaint
Report a maintenance problem in a New York City Housing Authority building.
|
 |