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What do I do if my parking card isn't working?
All FAQ > Transportation, Streets & Sidewalks > What do I do if my parking card isn't working?

If your New York City Parking Card is not working, call the Department of Transportation's Pre-Paid Parking Unit at
(718) 786-7042 or (718) 786-6334 for help. If the call is transferred to voicemail, leave a message and your call will be returned.

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